Getting your Facebook ad account disabled can bring unimaginable losses to a business. One day, you are running your campaigns successfully, and then, overnight, your access is taken away without any notice or explanation.
If you are reading this, then you might have gone through it or are preparing for it. In this blog, we will walk through how to recover disabled Facebook ad account access using an agency ad account and start running ads after a ban.
Understanding Why Facebook Disables Ad Accounts
The reason why Facebook disables ad accounts is its highly strict advertising policies. Even negligibly small errors can trigger a ban. Some of the reasons would be,
- Ad policy violations (e.g., misleading claims, restricted content)
- Sudden rise in spending
- New accounts with incomplete profiles
- Suspicious payments or locations
Once, my ad account got suspended just for testing an ad with borderline copy, and it was like hitting a wall.
What Happens When Your Ad Account Is Disabled
You’ll receive a notification when your Facebook ad account gets banned, and often a chance to appeal. It seems like it will resolve the issue, but unfortunately, it's very slow and often ends in rejection. Meanwhile, your business suffers from lost traffic, sales, and brand exposure.
It's a more common situation than you think. According to a report in 2023 by Social Media Examiner, at some point in their career, over 22% of advertisers have experienced account disabling.
But don’t get disheartened because there are plenty of ways to recover a disabled Facebook ad account.
Immediate Steps to Take After a Ban
Don’t panic if you’ve been banned. Here are the first few things you must do to recover disabled Facebook ad account:
- Check your email and notifications from Facebook. They usually specify the reason.
- Through the Account Quality section in Business Manager, appeal the decision
- Update any ad copy, landing pages, or payment issues, and remove questionable ads.
- If you immediately create a new account, it might get banned too, so avoid it.
It's time to look for other alternatives if your appeal fails or takes too long to respond, like an agency ad account.
What Is an Agency Ad Account?
A highly trusted advertising account managed by a certified partner or media buyer agency is an agency ad account. They offer quicker support access, lower chances of bans, and higher spending limits.
When you recover a disabled Facebook ad account access through an agency, you gain access to a replacement ad account hosted by the agency, and you don’t restore the old one.
It is used by many advertisers, especially those in industries like supplements, finance, or real estate, where bans are more frequent because it is legitimate.
Why Agency Ad Accounts Are the Best Investment
Here are the reasons why agency ad accounts are the best solution:
- Bypass the Facebook learning curve: No need to start from scratch or wait for appeals
- Higher trust and stability: Accounts with a long, clean history are trusted by Facebook.
- Priority Support: Agencies have representatives at Meta who can expedite issues.
- Pre-approves ad categories: Many agencies have access to run the restricted content on regular accounts.
One of my clients in the personal coaching space got his regular ad account disabled due to a vague policy violation. But when he switched to an agency ad account, he was running ads again within 48 hours, more smoothly than ever.
How to Get Started with an Agency Ad Account
The following are the steps given on how to start running ads again after the ban using the agency ad account:
- Find a trusted ad agency that offers replacement ad accounts. Try to look for testimonials, reviews, and experiences.
- Sign an agreement or terms of service. Usually, agencies require a minimum spend.
- Get added to the agency’s Business Manager. You’ll have sufficient access to run campaigns.
- You can upload your creatives and audiences as before; the rest is handled by the agency.
Note: These accounts are not owned; they are rented. That means you can go get results, but the control won’t be in your hands.
Benefits Beyond Recovery
To recover the original account takes too long, so many advertisers use the agency account for added security and to keep going. The benefits are,
- Backup during future bans
- Faster scaling options
- Access to experienced ad managers
- In some cases. Lower CPMs.
Real-World Results
A colleague of mine started a small e-commerce startup selling wellness products. Her Facebook ad account was disabled mid-holiday season. The other day, when they partnered up with an agency ad account, they had 40% lower CPMs. 3x return on ad spend (ROAS) and recovered all losses within 10 days.
Just like her, this approach literally saved many businesses. It is THE best way to recover a disabled Facebook ad account with minimum hassle.
Risks to Keep in Mind
Being a great solution, agency accounts also have some associated risks. Here are some points to keep in mind:
- The account is owned by the agency, not you.
- Agencies also charge either on a % basis or have a fixed amount to submit
- Choose a well-trusted agency; a bad agency can still get you banned.
Choose carefully; go for well-established agencies with clear processes and proven track records.
Frequently Asked Questions (FAQ)
Q1. Is using an agency ad account allowed by Facebook?
Ans: Facebook doesn’t explicitly forbid it, but it’s a gray area. Choose a reputable agency to stay safe and profitable.
Q2. Can I get my original ad account back later?
Ans: Yes, parallel, keep pursuing appeal. Agency accounts are just to keep your business going in the meantime.
Q3. Are agency accounts expensive?
Ans: It depends on the agency. The money spent is always worth the support and safety. Some charge a fixed monthly fee, and some take a percentage of ad spend.
Q4. What happens if my agency account gets banned, too?
Ans: Authentic agencies provide backup accounts. Always ask how they handle their downtime.
Q5. How to start running ads again after ban on Facebook?
Ans: The best and long-term solution is to get an agency ad account if you have the financial resources because of safety and consistency. Simultaneously, you can appeal to Facebook if you have legitimate reasons.
Conclusion
It's like hitting a wall when your Facebook ad account gets disabled. Waiting on appeal not only wastes your time, but you also lose a lot of money. It damages your reputation and trust and breaks the momentum. Partnering with a reliable agency can not only help you recover disabled Facebook ad account access quickly through a replacement ad account but also teach you how to start rerunning ads after the ban with a better strategy.
It may feel like a detour, but this path often leads to more stable, profitable ad operations in the long run. Having an agency ad account as a backup is the smartest move if you are serious about Facebook ads.
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